Our Company Culture
Amazon have always wanted to be Earth’s Most Customer-Centric Company, and we have also committed to being Earth’s Best Employer and Earth’s Safest Place to Work. We care for and value our employees, maintain a culture of direct dialogue and aim to build a welcoming, diverse and inclusive culture. Get to know our company culture better below.
The Amazon Team
We care for and value our employees and maintain a culture of direct dialogue with them. As we continue to grow, we continue to learn, innovate and improve to meet the high expectations of our customers. Every employee plays a key role, and we’re committed to treating them with dignity and respect.
We encourage engagement through our Employee Forums in all our fulfilment centres. These Forums consist of a group of employees elected by their peers to represent all employees who meet and communicate regularly with the fulfilment centre management team. We believe in an open discussion culture and want our leadership teams to foster open communication at all levels. When there are areas for improvement, we work on these jointly.
We also ensure managers spend part of their induction training performing a variety of roles in our fulfilment centres which helps to develop relationships between not only managers and employees but also departments.
In the UK fulfilment centre network, employees work four ten-hour shifts per week with three days off every week. This shift pattern helps us improve our ability to provide fast delivery for our customers and gives employees another day for free time and social activities. The shorter working week typically saves employees both time and money and means less commuting for thousands of employees.
We encourage engagement through our Employee Forums in all our fulfilment centres. These Forums consist of a group of employees elected by their peers to represent all employees who meet and communicate regularly with the fulfilment centre management team. We believe in an open discussion culture and want our leadership teams to foster open communication at all levels. When there are areas for improvement, we work on these jointly.
We also ensure managers spend part of their induction training performing a variety of roles in our fulfilment centres which helps to develop relationships between not only managers and employees but also departments.
In the UK fulfilment centre network, employees work four ten-hour shifts per week with three days off every week. This shift pattern helps us improve our ability to provide fast delivery for our customers and gives employees another day for free time and social activities. The shorter working week typically saves employees both time and money and means less commuting for thousands of employees.
What's it like working at Amazon?
Diversity, Equity and Inclusion
Amazon is committed to diversity, equity and inclusion, and always looks for ways to scale our impact as we grow. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company.
We honour and respect the differences that each employee brings, and seek to include those perspectives in our solutions for our global customer base. We actively recruit people from diverse backgrounds to build a supportive and inclusive workplace.
Our diverse perspectives come from many sources including gender, race, age, national origin, sexual orientation, culture, education, as well as professional and life experience.
We honour and respect the differences that each employee brings, and seek to include those perspectives in our solutions for our global customer base. We actively recruit people from diverse backgrounds to build a supportive and inclusive workplace.
Our diverse perspectives come from many sources including gender, race, age, national origin, sexual orientation, culture, education, as well as professional and life experience.
Amazon also has 13 affinity groups, also known as employee resource groups, which bring Amazon employees together across businesses and locations around the world. Some examples include the Black Employee Network (BEN), Amazon People With Disabilities (Amazon PWD), Asians@Amazon, Body Positive Peers, Families@Amazon, Glamazon. Find out more about Affinity Groups here: https://www.aboutamazon.com/affinity-groups
We take steps to ensure employees have a sense of belonging, value, and opportunity.
We take steps to ensure employees have a sense of belonging, value, and opportunity.
“We want our employees to be empowered to speak their minds, and be heard. Every Amazonian should feel comfortable sharing their unique perspectives, and every Amazonian should seek the perspectives of others.” Jeff Bezos, 28th October 2017.
Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn, be curious, and earn trust.
Learn more about Amazon 16 Leadership Principles.
Find out more about Diversity at Amazon here: https://blog.aboutamazon.co.uk/diversity-at-amazon
Learn more about Amazon 16 Leadership Principles.
Find out more about Diversity at Amazon here: https://blog.aboutamazon.co.uk/diversity-at-amazon
Community Giving
We’re here to make a difference in the world, in a way unique to Amazon. With a culture built around solving “impossible” problems, we take a different, more hands-on approach to find solutions to the world’s most pressing problems.
We support local registered charities close to our fulfilment centres as well as national charities. You can learn more at https://www.aboutamazon.co.uk/amazon-in-the-community
We support local registered charities close to our fulfilment centres as well as national charities. You can learn more at https://www.aboutamazon.co.uk/amazon-in-the-community
Safety First
The health and safety of our employees has always been Amazon’s top priority. We work closely with health and safety experts and scientists. We conduct thousands of safety inspections each day in our buildings. And we’ve made hundreds of changes as a result of employee feedback on how we can improve their well-being at work.
In 2020 Amazon invested over $11.5 billion on COVID-related initiatives to keep employees safe and get products to customers. This includes investments related to COVID-19 safety measures such as personal protective equipment, enhanced cleaning of our facilities, processes that allow for effective social distancing, higher wages for hourly teams, and developing our own COVID-19 testing capabilities.
In 2020 Amazon invested over $11.5 billion on COVID-related initiatives to keep employees safe and get products to customers. This includes investments related to COVID-19 safety measures such as personal protective equipment, enhanced cleaning of our facilities, processes that allow for effective social distancing, higher wages for hourly teams, and developing our own COVID-19 testing capabilities.
Productivity, Performance and Attendance
Like most companies, we have performance expectations. Productivity targets are set objectively, based on previous performance levels achieved by our workforce. Employee performance is measured and evaluated over a long period of time as we know that a variety of things could impact the ability to meet expectations in any given day or hour.
Like most companies, Amazon also has a fair and predictable system to record employee attendance.
Like most companies, Amazon also has a fair and predictable system to record employee attendance.